Participation in the “Contact Centers Best Practices” Conference 2021

Sunflower Communications Group took part in the practical conference “Contact Centers: Best Practices” which took place on September 30 in Kiev. The practical conference “Contact Centers: Best Practices” is a unique opportunity to learn about the proven practices of leading market players and dynamically developing companies.

There were more than 15 practical reports, 7 master-classes from the recognized experts, more than 3 hours of live communication which covered the most actual topics for the most of contact centers at the moment. During the conference it was possible to learn the secrets of rational personnel management, to find out the tested methods of business-processes optimization. All the reports which were presented at the practical conference were based on the real experience of leading domestic and foreign companies.

Sunflower Communications Group would like to thank the organizers and speakers for great and competent preparatory work, who shared their great experience in working with contact centers at the practical conference “Contact Centers: Best Practices”.